Privacy Commitment: Drainvac South Africa respects your privacy and ensures that any personal information collected on their site will be kept strictly confidential. This includes not selling, reusing, renting, or disclosing your information without your consent.

Purpose of Data Collection: The information you provide is used solely for processing orders and providing excellent service. They won’t misuse your data.

Protection Measures: Drainvac South Africa takes reasonable steps to safeguard user information. This aligns with good privacy practices.

Definition of Personal Information: As per the Promotion of Access to Information Act (PAIA), “personal information” refers to specific details about an individual.

Comments and Media: When visitors leave comments on the site, their data (including IP address and browser user agent) is collected. If you upload images, be cautious about embedded location data (EXIF GPS).

Cookies: If you leave a comment, your name, email address, and website may be saved in cookies for convenience. These cookies typically last for one year.

Login and Screen Display: When you log in, cookies save your login information and screen display choices. Remember to log out if using a shared computer.

Embedded Content: Articles may include embedded content (videos, images, etc.) from other websites. These behave as if you visited those sites directly.

Data Retention: Comments and metadata are retained indefinitely for spam detection. Registered users’ personal information is stored in their profiles.

User Rights: Users can request exported files of their data or ask for data erasure.

Automated Spam Detection: Visitor comments are checked using automated tools.